topkemp

AI Consulting · Advisory · Training · ServiceNow

AI that delivers.
Platforms that work.

TopKemp helps organizations put AI to real work — through consulting, advisory, and training — with ServiceNow implementation and managed services to run it all.

10+ years
of team experience delivering enterprise platforms, roadmap to run
53+ projects
delivered across government, higher education & life sciences
SAM.gov
registered and ready to contract — prime or subcontractor
Credentials & readiness
ServiceNow CSA & CIS certified consultants
SAM.gov registered
Fully insured
GxP / 21 CFR Part 11 aware
FERPA-conscious delivery

What we do

From strategy to steady state

We don't just install software. We advise, build, and stay — so the platform keeps earning its keep long after go-live.

01 — AI consulting

AI Consulting & Advisory

Strategy, use-case discovery, and honest guidance. We help you separate AI that pays off from AI that just demos well.

02 — AI implementation

AI Implementation

From pilot to production — AI built into your real workflows, measured against real outcomes, not demo metrics.

03 — AI training

AI Training & Enablement

Hands-on training that turns your teams into confident AI practitioners — so the capability stays after we're gone.

04 — AI agents

AI Agents for ServiceNow Teams

Purpose-built agents that multiply your ServiceNow admins, developers, testers, architects, and business analysts.

05 — ServiceNow

ServiceNow Implementation

Implementation, consulting, and advisory across the platform scoped honestly, delivered right, adopted by the people who use it.

06 — Managed services

Managed IT Services

Ongoing platform management, enhancements, and support with clear SLAs your environment stays healthy, your team stays focused.

Industries

Where we know the terrain

Every industry has its own rules, risks, and rhythms. We've done the work in yours.

Government & Public Sector

Compliance-grade delivery for agencies that answer to the public security, accountability, and process built in.

Higher Education

Service delivery at campus scale for students, faculty, and staff with very different needs and one shared platform.

Pharmaceutical & Life Sciences

Validated, audited, and trusted — platforms that hold up under regulatory scrutiny without slowing the science.

Past performance

Evidence, not promises

Client names withheld where confidentiality applies. References available on request for qualified opportunities.

State government agency

[Consolidated service desk onto ServiceNow ITSM]

Challenge — [Three disconnected ticketing systems, no single view of citizen-facing service issues.]
What we did — [Designed and implemented a unified ITSM instance with a service catalog and reporting layer, migrated historical data.]
40%
reduction in average resolution time
Public research university

[AI-assisted student & faculty support]

Challenge — [Support volume spiked every semester start; the IT team couldn't scale to meet it.]
What we did — [Deployed AI-assisted triage and self-service across the top request types, with human escalation paths kept intact.]
55%
of tickets resolved without agent touch
Global pharmaceutical company

[Validated platform managed services]

Challenge — [Every platform change required documentation the internal team had no capacity to produce.]
What we did — [Took over release management and enhancement delivery with audit-ready documentation for each change.]
Zero
audit findings across 5 release cycles

“TopKemp told us what not to build — that honesty saved us a budget cycle. The ServiceNow rollout landed on time, and our staff actually use it.”

IT Director
State agency, name withheld

“Semester start used to bury our help desk. The AI triage they built handles the routine volume, and escalations still reach a human fast.”

Associate CIO
Public research university

“Every release came with audit-ready documentation without us asking. Five cycles, zero findings. That's why we renewed.”

Head of Quality IT
Global pharmaceutical company

Who we are

Ten years of doing the work, not just talking about it

For over a decade, TopKemp has delivered projects for government agencies, universities, and pharmaceutical companies environments where "good enough" isn't.

We exist because too many organizations pay for platforms they can't fully use. Our job is to close that gap: honest advice, careful implementation, and the follow-through to keep it working.

Government
Compliance-grade delivery
Universities
Service at campus scale
Pharma
Validated, audited, trusted

Leadership

The people you'll actually work with

No bait-and-switch staffing. The people in your kickoff meeting are the people who do the work.

Temitope Oluwaferanmi

Founder & Principal Consultant

[One or two sentences: years of experience, the kind of work they lead, and the sectors they know best.]

[ServiceNow CSA · CIS-ITSM · PMP]

Dare Popoola

Delivery Lead, ServiceNow

[One or two sentences about their delivery track record and platform depth.]

[ServiceNow CIS-ITOM · CIS-HR]

Temitope Adegbeyeni

AI Practice Lead

[One or two sentences about their AI implementation and training background.]

[Certifications]

Doing business with us

Built to be easy to contract

We know public-sector procurement isn't a sales call. Our capability statement has everything your contracting office needs to evaluate us — download it below or request it by email.

We work as a prime where we can and as a subcontractor to established primes where that's the faster path. Either way, we bring the same team.

The podcast

Platform Straight Talk

No vendor spin. Real conversations about what actually works on enterprise platforms — hosted by the TopKemp team.

Listen to the podcast

Let's have a straight talk about your platform.

No pitch deck, no pressure — just an honest look at where you are and what's worth doing next. We reply within one business day.

Call us
+1 325 307 0577
Email us
info@topkemp.com
Headquarters
Texas, United States
Procurement or RFP inquiries: attach your solicitation and we'll confirm fit before either of us spends time.

Thank you — message received.

We'll be in touch within one business day. If it's urgent, call +1 325 307 0577.

We'll only use your details to respond to this inquiry. No lists, no drip campaigns.